These controversies regarding the relationships among citizenship pressure, OCBs and CCBs may be due to the ways that OCBs are measured. Inside the literature, OCBs have frequently been described as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are unable to detect the behavioural motivations fundamental OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4